THE FINER DETAILS
delivery, shipping & returns
DELIVERY & SHIPPING
unframed fine art prints
Unframed Fine Art Prints are made to order. Please allow a production time of up to 3 days.
Fine art prints in sizes 6x8, A4 and A3 are packaged with rigid flat cardboard packaging.
Larger fine art prints, A2, A1 & A0 and up, are rolled and placed into a postal tube.
Fine Art Prints are dispatched from Brisbane, QLD for all Australian and New Zealand orders and sent either via Sendle or Australia Post, depending on your location.
All USA orders are produced and dispatched by our wonderful studios partners based in California, New York and Montreal (CA).
DELIVERY & SHIPPING
All framed artworks
My "Signature" Australian oak framed artworks have a production timeframe of around 3 weeks.
All framed artworks are custom made by hand from my wonderful local professional framers, and are finished to the highest framing standards.
Australian + New Zealand orders are custom made by my professional framing studios based in Queensland, Victoria and New South Wales.
For all USA orders my artworks are produced by our wonderful local US based framing studios in California, New York City and Montreal (CA).
Tracking information is sent via an automated email once the items are on board with the courier, and an estimated time of arrival will be provided directly from our courier partner.
*Please note, our 120x120cm oak framed fine art prints may take around 4 weeks in production as the glass is a special order with our supplier due to the oversized panels required.
REFUND POLICY
As all of the artwork is produced upon order, we do not offer a return on any artwork.
If the artwork is unfortunately damaged in transit, a full replacement piece/s will be reproduced and redelivered to you. The damaged artwork/s will be collected by a courier from your address.
The original packaging will need to be retain, and the damaged item/s repacked for a safe return with the courier.
Please send an email with a photo of the goods to studio@booieandben.com.au
If you have any questions, please contact the studio directly at studio@booieandben.com.au
Testimonials
"I received my artwork today and
I just wanted to say WOW!!
It is amazing! I'm so in love!
The print quality, colours,
just everything is beyond
what I expected!"
Linda T - Seaford, Victoria
"The most beautiful Australian
artwork just arrived. They're just so beautiful and the quality is incredible"
Barbara N - Miami, QLD
"I received my beautiful artwork today.
OMG it's so perfect! I especially love
the colour tones. I will now be
ordering a much bigger sized
artwork piece for other
areas in my house"
Sharon R - East Branxton, NSW